frequently asked questions
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After inquiry, you will receive an invoice and contract. After signing your contract, a $100 non-refundable retainer and booking fee is due to book your event date and time.
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No! WiFi is not required, but we encourage you to share access as a backup. Our booths are equipped with 5G cellular connection, but we cannot control when or where service is affected.
Rest assured, if service or cellular is not available or is disrupted, all photos that are shared are queued and will send when stable connection is re-established.
(Ask us about going off grid…we’d love to drop by your campsite or off-grid event venue!)
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Our booth can be set up inside or outside and must be set up within 10 feet of an electrical outlet with a 3 prong outlet. For events with a backdrop or enclosure, we require at least a 10 x 10 foot area for set up.
If our crew finds that there may be any immenant hazards to you and your guests, our staff, or our equipment, we reserve the right to relocate to a safe area or shut down the booth based on the conditions. We will do everything we can to ensure you have a safe and memorable event!
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Our booths are VERY user friendly for people of ALL ages! The booth is touch screen and self-guided with anoptional audio guide.
Upon delivery, our crew will provide a demonstration of our booth to ensure you know how to use our booth.